FAQ

Currently, we only provide shipping to all 50 states within the United States, including Washington D.C.

We offer $8.95 flat rate shipping. We also offer free shipping on orders over $99. 

We offer a 6-10 business day window, but orders can arrive sooner. 

We ship through USPS

If you receive a damaged item, please contact us as soon as possible.

Yes, but don't delay! Contact us as soon as possible. If you wait too long we will not be able to intercept your order. You will then have to wait until you receive your order and then make a return.

Yes! We accept returns within 30 days of delivery. See returns policy.

We offer Free Returns.

At this time we are not able to offer exchanges. We provide measurements in the product pages as well as a size chart guide. If you require an exchange you will then need to make a return. See our return policy. If you then followed the measurement chart on the product page, and the size chart provided and the item you purchased does not fit you like you expected. Please contact us and we will work out a solution for you. We want you to be satisfied with our products.

Yes! Refunds are offered upon approval. See our refund policy.

It can take up to 7-10 business days for a refund to be credited back to the original payment method.  

You are welcome to contact us any time through email at support@saintraphael.store, or through our contact page. Please feel free to ask questions or let us know your concerns. We will try our best to get back to you as soon as we can.